Cookies Policy

Read Bliss' cookies policy.

This policy only covers the information collected through our website, for full details of how we manage any personal information you give us, please look at our privacy policy.

Information we may collect from you

We may collect and process the following data about you via our website:

  • Information that you provide in order to use services via the Bliss website (referred to here as the "Website")
  • Your contact details for future marketing use provided via forms you’ve filled in on the Website (You have the option to opt-out of such use as per our privacy policy)
  • Details of transactions you carry out through the Website
  • Your payment card details, which are required in order to make a secure online donation
  • Details of your use of the Website (including, but not limited to, traffic data and location data) whether this is required for our own purposes or otherwise, and the resources that you access
  • Any content that you submit to message boards, forums or any other publicly accessible area of the Website

If you are providing us with personal information about any other person, you are responsible for confirming that you have obtained his or her consent and made him or her aware of this policy before providing the information to us.

IP addresses

We may collect information about your device including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Where we store your personal data

The data that we collect from you may be transferred to, processed and stored at, a destination outside the European Economic Area (EEA) and transferred to our service providers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be processed by our payment handler partner companies and encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to the Website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content on the Website is presented in the most effective manner for you and for your device
  • To allow you to participate in interactive features of our service, when you choose to do so

Disclosure of your information

We may disclose your personal information to any of our subsidiaries, as defined in section 1159 of the UK Companies Act 2006, to our service providers, to Government bodies and other authorities to whom we are legally obliged to pass your data and to relevant third parties for the purpose of fraud protection and credit risk reduction.


What are cookies?

A cookie is a small text file that is placed on your computer, mobile phone, or other device when you visit a website or use an app. The cookie will help website or app provider to recognise your device the next time you visit their website or use their app.

There are other similar technologies such as pixel tags, web bugs, web storage and other similar files and technologies that can also do the same thing as cookies. We use the term "cookies" in this policy to refer to cookies and all such similar technologies that collect information in this way.

No personal data is stored in these cookies.

How do we use cookies?

Google Analytics

Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to "remember" what a user has done on previous pages / interactions with the website.

We use Google Analytics to analyse how our website is accessed, used or is performing. We use this information to maintain, operate and continually improve the website.

The cookies we use for Google Analytics are:

  • _ga - expires after two years - used to distinguish users
  • _gid - expires after 24 hours - used to distinguish users
  • _gat - expires after one minute - used to throttle request rate

Managing cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or delete certain cookies. Generally you should also be able manage similar technologies in the same way that you manage cookies – using your browsers preferences.

Find out how to adjust the browser cookie settings for some of the most commonly used browsers.

Please note that if you choose to block cookies, this may impair or prevent due functioning of the Website.

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