We are delighted to announce that the Princess Royal (Telford) neonatal unit has achieved Gold Bliss Baby Charter accreditation, having evidenced robust procedures, effective practices, and appropriate facilities that enable parents and carers to play an active role as partners in care.
This includes meaningful involvement in shared decision-making, hands-on participation in their baby’s care, and a clear understanding of each family’s circumstances and availability, allowing care to be genuinely individualised. Together, these elements establish a strong and sustainable foundation for Family Integrated Care.
During the assessment, the Bliss Baby Charter team and Volunteer Assessors, Oliver Rackham and Nadia Griffin, observed that the Unit benefits from a dedicated Allied Health Professional and Psychological (AHP&P) team that is fully integrated within the multidisciplinary team (MDT). Effective communication, including regular MDT huddles, supports shared understanding and coordinated care. The nursing and AHP&P teams demonstrated a strong awareness of the needs of families, recognising the value of parental knowledge and the importance of supporting emotional wellbeing as part of holistic care delivery.
