One in seven babies is born premature or sick and needing care on a neonatal unit. This isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
Role Summary
The Bliss Scotland Baby Charter Programme Officer supports the 14 neonatal units across Scotland to deliver our Bliss Baby Charter programme. The Baby Charter is a national accreditation programme being undertaken by many neonatal units in the UK. It aims to improve outcomes for babies born premature or sick by encouraging neonatal healthcare professionals to involve parents in the care of their baby.
Bliss Scotland was established in 2009 to provide support to the 6,000+ babies born premature or sick in Scotland every year, and their families. Bliss Scotland is part of Bliss, the UK’s leading charity for babies born premature or sick and is registered with the Scottish Charity Regulator (OSCR).
The Bliss Scotland Baby Charter Programme Officer plays a key role in encouraging neonatal healthcare professionals to improve their practice to ensure parents/families are as involved as possible in the care of their baby. The role supports neonatal units to bring about change and work towards Baby Charter accreditation. This involves assessing neonatal units against national standards using the digital Baby Charter audit tool, delivering assessments and working as part of the Baby Charter team to continually develop and improve processes
- Location: Home Based (Scotland) with occasional travel to Neonatal Units across Scotland
- Salary: £29,041 FTE (£17,425 pro-rata for 21 hours)
- Terms: 21 hours a week, fixed term for 1 year
This role is home based, in Scotland, and will require some travel to units across Scotland. We anticipate that the postholder will travel to units roughly once per every 1-2 months. Bliss operates a flexible approach to travel for work and we are open to discussions about frequency and timings of travel
Role Details
This is an excellent opportunity for someone:
• To work with the Programme Lead and other Baby Charter Programme Officers to support units across Scotland, providing feedback on units’ audits and supporting the development of action plans to address identified areas for improvement.
• To lead on the delivery of assessment visits with units.
• To be an active and involved member of the Bliss Baby Charter team, supporting team members to embed plans in line with Bliss’ strategic aims, and continuously improving what we do.
• To lead on specific areas of improvement of the Charter.
• To engage effectively with neonatal healthcare professionals across Scotland
• To work intentionally to tackle health inequalities: supporting the Bliss Baby Charter and other Bliss programmes to work towards more equitable outcomes in neonatal care for all babies and families
The ideal candidate will be able to demonstrate the following skills and experience:
• Excellent interpersonal skills, with experience of communicating and building relationships with a range of stakeholders, using a high level of professionalism
• Excellent written and verbal communication skills
• Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload
• Understanding of how to use service-user feedback to continuously improve services and innovate
• Attention to detail, and experience of capturing and reporting on progress
For more details please view the job description and person specification below.
