We have an incredible opportunity to lead our Digital Team at Bliss and drive our cross-organisational programme of digital development, innovation and delivery.
One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
Role Summary
Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Digital Programme Lead to join our skilled and creative team.
This is a fantastic opportunity for someone to take responsibility for developing, coordinating and overseeing the delivery of Bliss’ digital activities. This role works with colleagues across the organisation to ensure Bliss’ digital activities are delivered in line with Bliss’ strategic priorities, as well as being able to innovate and make the most of potential new technological or digital opportunities. The Digital Programme Lead will provide effective line management and support to the Digital Officer to ensure Bliss’ day to day digital operations are running smoothly
- Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
- Salary: £40,000 FTE (pro rata)
- Terms: 25-28 hours a week, 12-month fixed term contract starting mid-late Sept 2025
Role Details
This is an excellent opportunity for someone to take on the overall management of digital activity at Bliss, leading the Digital Team to deliver all core activities to maintain existing channels and services as well as leading the cross-team approach to planning and delivering digital innovation and improvement.
The ideal candidate will be able to demonstrate the following skills and experience:
• Significant experience in digital project management, agile working and the delivery of a website and other digital products and services
• Proven experience of digital innovation and a creative approach to finding solutions and solving technical issues
• Significant experience and understanding of user research / testing, and of managing agencies conducting this on our behalf; as well as co-creating digital products and services with users
• Up-to-date knowledge of digital trends and ability and appetite to keep up to date with advances in these as well as experience of translating these into proven digital enhancements
• Technical knowledge and expertise:
- Expertise in website CMS and a range of digital technologies
- Utilising search engine optimisation to increase the targeted traffic
- AB testing and piloting of digital projects
- Using CSS, HTML and PHP and excellent IT skills with the ability to use Word, Excel, and Adobe CS6, Indesign and Photoshop.
• Line management experience, and ability to lead and develop direct reports
• Proven ability to build effective internal and external relationships and to make digital accessible to non-digital people
• Exceptionally high attention to detail and desire to make a difference.
For more details please view the job description and person specification below.
