300,000 Steps in November - FAQs

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These are the answers to the Frequently Asked Questions about our 300,000 Steps in November challenge

When does the challenge start and finish?

It begins on Monday 1 November and ends on Thursday 30 November.

Is there a registration fee?

No. It is free to register, we just ask that you raise as much as you can.

Every £1 will help support our work to reach all 100,000 babies needing neonatal care every year in the UK.

How do I register to take part?

Join the 300,000 Steps in November Facebook group and follow the links to sign up to the challenge and create your Facebook Fundraiser!

I’ve signed up – what next?

Follow the instructions in the Facebook Group to register for your your free t-shirt and tracker sheet. Make sure you’ve set up your Facebook Fundraiser, and start telling your friends and family all about the 300,000 Steps in November facebook challenge!

How do I get my t-shirt?

T-shirt packs will be sent out in batches during the month of October. Please complete the t-shirt registration form by 20 October to guarantee the arrival of your t-shirt pack for the first day of the challenge.

Registrations for t-shirt packs after 21 October should arrive within 10 days.

Please be aware that there may be delays to some Royal Mail deliveries due to COVID-19. We are aware that some delivery offices are short staffed at times due to staff having to self isolate.

My family want to do the challenge with me, can they have t-shirts?

That’s great! If they’re fundraising too, simply ask them to complete the registration form and we will send them their t-shirt and tracker. If they're not fundraising and just taking on the challenge with you, we ask that you purchase t-shirts from the Bliss Shop.

Do I have to walk all of the steps or can I jog or run?

It's completely up to you. Most people will be walking, but we also know that some people will do things like Couch to 5k or exercising at home and work.

How do I keep track of my steps and share my progress?

The Health app on iPhone and Google Fit app on Android can help you keep track of the steps you do each day. Make sure to keep your phone with you while you are on the move. There are many other apps you can download to your phone - just use whatever works for you.

Some people may have a pedometer tracker or watch that they wear around their ankle or wrist to keep track of their daily steps.

At the end of each day, enter your total daily steps count on your #StepsForBliss tracker sheet. This will be sent to you with your t-shirt.

We have some milestone badges you can use to share your progress on social media and your Facebook fundraiser.

Do I need to provide evidence that I have completed the challenge?

No – we trust you! But it’s a great idea to keep everyone updated on your progress by posting updates and pictures on your fundraiser. You can also use our milestone badges to share your progress.

What is a Facebook Fundraiser?

A fundraising page which is hosted on Facebook and connected to your profile, which makes it really easy for you to share with all your friends. You can set one up with this link –– it’s really quick and simple!

How do I share my Fundraiser with my Facebook friends?

When you set up your page, Facebook will post an update on your news feed to let all your friends know about your fundraiser. It will also let them know when you make any updates to your page, so make sure you’re updating it with your progress!

You can also use the ‘Invite’ button to ask your friends to join your fundraiser so you can keep them up to date with how it's going.

When will my Facebook Fundraiser close?

If you use the link we have provided, your Fundraiser will close on the Monday 6 December but you can extend your fundraiser for longer if you need to. Please make sure you do this BEFORE the end of the challenge on 30 November.

I don’t use Facebook, can I still take part in this challenge?

Yes. Contact us at events@bliss.org.uk if you would like a T-shirt & tracker pack. We recommend using a JustGiving page if you are not able to use facebook.

What if people don’t want to donate on my Facebook Fundraiser?

Don't worry - there are other ways to collect their donations. We simply recommend Facebook Fundraisers for this challenge as they’re easy and hassle-free, but you can download one of our Bliss sponsorship forms to use to collect donations in person or you can set up a JustGiving page.

My friend accidentally donated to my Facebook fundraiser, can you give them a refund?

Unfortunately we can’t issue refunds - Facebook must do this. People can request a refund themselves from Facebook by following the below steps:

Send them this link: https://www.facebook.com/help/contact/162031714239823

  1. Select — I donated to a fundraiser on Facebook
  2. Select — I want a refund for my donation(s)
  3. Select — I made a donation by accident. Find their donation in the dropdown and request the refund.

Some friends have given me cash, how do I pay this money into Bliss?

The easiest way is to donate it directly to your Facebook fundraiser (or JustGiving page).

If you have received money after your Facebook fundraiser has ended, please pay this money through our website.

Please make sure you say that it is sponsorship money from an event, and use the name that you registered with.

Any other questions?

Please do ask on the 300,000 Steps in November facebook group or contact the Bliss Events team by e-mail