Information about money, work and COVID-19

Here is the latest guidance for parents about money, work and COVID-19.

Last updated: 14th May 2020

I have a baby who was born sick or premature and my work or finances are being affected by COVID-19. Is there any support to help me?

The government is outlining plans to help support people who have been affected financially by COVID-19. If you have been affected in this way, you may be able to access help. Citizens Advice have up to date information about this on their website.

Currently, these plans do not include any support specifically for families of sick and premature babies.

If you live in Scotland, you will be able to reclaim travel and food costs while your baby is in neonatal care through the Neonatal Expenses Fund.

I have received a letter to say my baby/child is on the shielded patients list, but I am a key worker and cannot work from home. What should I do?

Current government guidance says you will not need to shield if your baby/child is on the shielded patients list, but you should be very strict in following all of the social distancing guidelines. You may want to talk to your employer and explain that someone in your household is extremely vulnerable and is shielding, and ask if there are ways they can support you with social distancing in the workplace.

If you work in a clinical environment, such as a hospital, this will make social distancing more difficult. You should discuss your concerns with your line manager to see what other arrangements can be agreed.

Working Families have more information about your work rights during COVID-19.

We have more information about shielding on this page.

My employer is asking me to come to work, but I want to protect my family.

You should discuss and agree working arrangements with your employer. Employers should make efforts to help people work from home where they can. But in situations where work cannot be done at home, your employer should help protect workers and create a safe place to work. Examples of this could be shift working or staggering processes.

If you are worried that your employer is not taking all practical steps to encourage social distancing then you can report this to your local authority or the Health and Safety Executive who can take action. This may include where appropriate requiring your employer to take additional steps.

Other useful organisations

Working Families have more information about your work rights during COVID-19.

The government website has more information about support for people financially affected by COVID-19.

Mind has lots of information if you are feeling anxious or worried about COVID-19, and has guidance on how to take care of your mental wellbeing.

We have tried to answer some common questions here and we are updating this page as more information becomes available. For more support, get in touch at