Success stories

At Bliss we want to celebrate the achievements of units that are involved with our Baby Charter. Read our success stories.

We have compiled a selection of success stories that highlight the improvements and new family-centred initiatives that are being introduced by units across the UK.

Burton Neonatal Unit: Baby-led feeding

The neonatal unit at Queen’s Hospital in Burton introduced baby-led feeding two years ago, with great success. Instead of prescribing babies specific amounts of fluid for feeds, the unit uses a cue-based approach and has found that babies settle quicker, are more comfortable and still gain weight.

Read more about their story

The Royal Cornwall Hospital: Keeping parents and their babies together

Through their work on the Bliss Baby Charter, the Royal Cornwall Hospital has worked hard to implement high quality family-centred care on their unit. So far, the most notable transformation has been a change in the time parents are able to spend with their baby, implementing a policy of unrestricted access, truly defining the meaning of ‘family-centred care’.

Read more about their story

William Harvey Neonatal Unit: The Journey So Far

The neonatal unit at William Harvey Hospital in Kent are working exceptionally hard to champion and implement a family-centred approach to care using the Bliss Baby Charter as a framework.

They have focused, in particular, on developing their parent accommodation to ensure that parents are as close as possible to their baby and without cost, in line with principle 5 (standard 5.2b).

Read their story

Barnet Hospital: Improving Parent Experience

The Starlight Neonatal Unit at Barnet Hospital have introduced some excellent family-centred initiatives as a result of taking a proactive approach to improving care and standards on their unit through the Bliss Baby Charter.

Some of these initiatives include support groups for families on the unit and post-discharge and an informal teaching programme for parents.

Barnet are also the first neonatal unit in the UK to offer individualised care rooms allowing families to stay together on the unit.

Learn more about Barnet’s Bliss Baby Charter journey so far.

Northumbria Special Care Baby Unit: Making positive changes

Northumbria Special Care Baby Unit have used the Bliss Baby Charter to identify areas for development in their practice.

They have created a more comfortable and welcoming unit space to better enable and empower parents to become confident in providing daily cares, skin-to-skin and breastfeeding.

Read their full story.

Royal Hospital for Children, Glasgow: The Warm Bundle

The neonatal unit at the Royal Hospital for Children in Glasgow identified a considerable number of unexpected term admissions to the neonatal unit in relation to hypothermia.

To combat this, a small multidisciplinary team was created to improve newborn thermal care for all babies having routine care at delivery. The result was the ‘Warm Bundle’; an innovative quality improvement project aimed to optimise the thermal environment of newborn babies. The outcome has seen the number of hypothermia admissions fall by 66%, with a 80% reduction in the number of short stay rewarming admissions.

Their cross collaborative approach, hard work and perseverance was recognised in March 2018 where they were awarded ‘Project of the Year’ as part of the Bliss Neonatal Excellence Awards.

Read more about Glasgow’s story.