Volunteer Support Officer

Are you looking to support families by delivering and managing high quality volunteer-led services in neonatal care? Bliss is looking for a Volunteer Support Officer to join our ambitious team


The Information and Support Team develops key support services for parents in caring and decision-making for their babies. Our team also sits alongside the Healthcare Engagement Team which focuses on developing Bliss’ priority services for health professionals.

This is an exciting opportunity to develop and support the Bliss volunteer network and get involved in the delivery of volunteer recruitment and management.

We are looking for an exceptional candidate who will raise the profile of Bliss and its volunteers through:

  • Managing recruitment, on-going support for volunteers
  • Development of policies, processes and sharing good practice on volunteer support and management
  • Building and strengthening relationships with volunteers, championing their role ensuring their voice is heard
  • Liaising with neonatal units, healthcare professionals and working groups to ensure volunteers are supported locally

You will have the knowledge and experience of working within the NHS, socially excluded groups and the UK voluntary sector. You will also have the experience of working with people who have had challenging experiences and demonstrate a sensitive and emphatic approach.

Join us to empower volunteers, influence policy and practice, and enable life changing research and support in neonatal care.

For more information on this post please see the job description, which includes the person specification.


  • The deadline for the applications is 9 a.m. Monday 29 October 2018
  • First round of interviews are on Thursday 1 November 2018
  • Second round of interviews are on Tuesday 6 November 2018

Please submit your CV and a supporting statement describing how you meet the person specification to recruitment@bliss.org.uk

Bliss is an equal opportunities employer. Filling out the equal opportunities form is essential. The form will not be used for the purpose of shortlisting and selection.

Kindly note that it is Bliss’s policy to not contact applicants who have not been invited for interview, so if you have not heard from us before the first round of interviews, you should assume that, on this occasion, your application has been unsuccessful.

Job Description

Equal Opportunities Monitoring Form