Senior Information and Content Officer

Can you lead our information service to develop, diversify, innovate and use digital technologies to maximise reach and impact?

One in seven babies is born needing neonatal care. For most families this isn’t expected. Our trusted and accessible information is crucial in helping every baby to have the best chance of survival and quality of life.

Role Summary

Permanent, PT or FT position; 21 - 35 hours per week.

Up to 40% home-based, plus office London SE1

Salary: Up to £31,500 pa dependent on experience (pro rata if part time).

Applications: Please apply before 9am on 4th October. See below for details of how to do this.

Bliss helps babies born sick or premature to have better outcomes and a better quality of life. We do this by supporting parents, carers and families to be well informed, confident in their roles, connected to the people they need and at the center of their baby’s care.

Our online and printed information content reaches thousands of parents as they experience the challenges of having a baby born premature or sick. But we want to reach more families and have more impact.

We are looking for someone who can lead this vital service as we develop and diversify, maintaining quality, ensuring the principles of co-production, diversity and inclusion are embedded in all that we do.

You will need skills in writing and editing, knowledge of collaboration, co-creation and project management for content development. You will need a good understanding of digital, data and technology and their application in support and information.

For more information on the role please see the job description, which includes the person specification.

Why work for Bliss?

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options:

  • 25 days paid holiday (pro-rata for part-time employees)
  • Flexible working practices such as flexi-time working hours and time off in lieu (TOIL)
  • Relaxed work life and dress code
  • A contributory Bliss pension scheme
  • Interest free annual season ticket loans
  • Company and statutory sick pay scheme
  • Compassionate leave
  • Time off for volunteering
  • Salary sacrifice schemes (bike to work, payroll giving)
  • Access to 24x7 free Employee Assistance Programme
  • Family friendly policies
  • Learning and development via peer to peer, blended, cascaded and self-directed learning
  • Mentoring and coaching

Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from disabled and Black, Asian and Minority Ethnic candidates as well as from LGB and Trans and non-binary candidates. 

We also recognise the value of flexible working, so will consider different types of flexibility (such as compressed hours, and up to 40% of the role working from home), as well as the possibility of offering the role on a job share basis. 

How to apply

Interested applicants are requested to submit the following documents to before 9.00 am on the 4th October.

  • Your CV
  • Supporting statement explaining how you meet the criteria in the person specification. This should address all the essential points of the person specification and is expected to be around 1000-1500 words long. It should also specify hours and/or days you are looking to work.

Please also fill in our anonymous recruitment equal opportunities form here.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after you apply you should assume that your application has been unsuccessful.

Job description