Senior Information and Content Officer

Could you help develop the information families need to help through the emotional and practical challenges of having a baby born sick or premature?

One in seven babies is born needing care on a neonatal unit, and this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and the NHS at this critical time.

Role Summary

Permanent, FT position; 35 hours per week.

Based in London SE1, working at home at the moment, with agile working available when returning to the office.

Salary: £30,000

Closing date: 9:00 am on Monday 2nd August.

Bliss helps babies born sick or premature to have better outcomes and a better quality of life. We do this by supporting parents and families to be more confident, less isolated, better informed and more involved in their baby’s care.

Information is a key part of how we do this. Our online and printed information content reaches thousands of parents as they experience the challenges of having a baby born premature or sick. We are looking for a skilled and experienced Senior Information and Content Officer to lead the development of this information.

You will need to be a strong project manager, with the skills and knowledge to work across teams and with stakeholders to create truly user-led and supportive information. You will be able to communicate complex information to a wide audience, and bring empathy and creativity to a developing Information and Support team aiming to reach more and more diverse families.

For more information on the role please see the job description, which includes the person specification.

Why work for Bliss?

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options:

  • 25 days paid holiday (pro-rata for part-time employees)
  • Flexible working practices such as flexi-time working hours and time off in lieu (TOIL)
  • Relaxed work life and dress code
  • A contributory Bliss pension scheme
  • Interest free annual season ticket loans
  • Company and statutory sick pay scheme
  • Compassionate leave
  • Time off for volunteering
  • Salary sacrifice schemes (bike to work, payroll giving)
  • Access to 24x7 free Employee Assistance Programme
  • Family friendly policies
  • Learning and development via peer to peer, blended, cascaded and self-directed learning
  • Mentoring and coaching

How to apply

Interested applicants are requested to submit the following documents to by 9:00 am on the 2nd August:

  • CV
  • Supporting statement explaining how you meet the criteria in the person specification. This should address all the essential points of the person specification and is expected to be around 1000-1500 words long.

This information is used when shortlisting candidates for interview.

The first round of interviews is provisionally scheduled for the week commencing 9th August.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us by 6th August you should assume that your application has been unsuccessful.

Job description