Senior Information and Content Officer

Could you help develop the information families need to help through the emotional and practical challenges of having a baby born sick or premature?

One in seven babies is born needing care on a neonatal unit, and this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and the NHS at this critical time.

Role Summary:

Full time; Permanent, 35 hours per week

Based in London SE1, working at home at the moment.

Salary: c. £30k

Bliss helps babies born sick or premature to have better outcomes and a better quality of life. We do this by supporting parents and families to be more confident, less isolated, better informed and more involved in their baby’s care.

Information is a key part of how we do this. Our online and printed information content reaches thousands of parents as they experience the challenges of having a baby born premature or sick.

We are looking for a skilled and experienced Senior Information and Content Officer to lead the development of this information.

You will need to be a strong project manager, with the skills and knowledge to work across teams and with stakeholders to create truly user-led and supportive information. You will be able to communicate complex information to a wide audience, and bring empathy and creativity to a developing Information and Support team aiming to reach more and more diverse families.

For more details, please view the job description and person specification attached to this advert.

Why work for Bliss?

Bliss values and celebrates the work of its Information and Support Department, and our organisation’s strategy prioritises digital.

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options:

  • 25 days paid holiday (pro-rata for part-time employees)
  • Flexible working practices such as flexi-time working hours and time off in lieu (TOIL)
  • Relaxed work life and dress code
  • A contributory Bliss pension scheme
  • Interest free annual season ticket loans
  • Company and statutory sick pay scheme
  • Compassionate leave
  • Time off for volunteering
  • Salary sacrifice schemes (bike to work, payroll giving)
  • Access to 24x7 free Employee Assistance Programme
  • Family friendly policies
  • Learning and development via peer to peer, blended, cascaded and self-directed learning
  • Mentoring and coaching

How to apply

Interested applicants are requested to submit the following documents to  before 9 am on Wednesday 26th May.

  • Your CV 
  • Supporting statement explaining how you meet the person specification. This should be no longer than 2000 words, and address each of the criteria marked as ‘essential’. It is best to give examples or other information to show how your skills and experience are a match.

Recruitment Timeline

  • Applications must be received by 9am on Wednesday 26th May.
  • Interviews will take place in the week commencing 31st May.
  • Interviews will take place via video call  

It is Bliss’ policy not to contact applicants who have not been invited for interview so if you have not heard from us by 31st May you should assume that, on this occasion, your application has been unsuccessful.

Job Description