Baby Charter Programme Lead

Bliss is the UK’s leading national charity for babies born premature or sick. Our vision is that every baby born premature of sick in the UK has the best chance of survival and quality of life.

Bliss is seeking an ambitious and inspirational individual with experience in service deployment and delivery, ideally in a healthcare setting, to oversee the management of the Bliss Baby Charter to ensure maximum participation and engagement.

One in seven babies are born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Role Summary

The Baby Charter Programme Lead will oversee the management, monitoring and evaluation of the Bliss Baby Charter, maintaining relationships with neonatal health professionals across the UK to ensure widespread participation and engagement. The Baby Charter is a national accreditation programme being undertaken by many neonatal units in the UK. It aims to improve outcomes for babies born premature or sick by encouraging neonatal healthcare professionals to involve parents in the care of their baby. The successful candidate will monitor the ongoing effectiveness of the Baby Charter audit tool, establish and maintain relationships with key stakeholders and ensure the Baby Charter remains the flagship programme for neonatal units to improve family-centred care.

This is a fixed term contract role for 9-12 months. For more information on the role please see the job description, which includes the person specification.

We are looking for an exceptional candidate who has the following experience:

  • Strong experience of services development, delivery, or quality improvement, ideally in a healthcare setting.
  • Excellent project management experience, including planning and delivery to agreed quality and timescales.
  • Demonstrable experience of building and maintaining relationships with a range of external audiences with a high degree of professionalism.
  • Demonstrable experience of project monitoring and reporting, including impact evaluation.
  • Experience managing financial budgets and financial reporting.
  • Excellent IT skills, and experience using digital platforms to provide or support project delivery.
  • Ability to identify and empathise with the needs of premature and sick babies and their families.

Why work for Bliss?

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Some of these benefits include:

  • 25 days paid holiday (pro-rata for part-time employees)
  • Flexible working practices such as flexi-time working hours and time off in lieu (TOIL)
  • Relaxed work life and dress code
  • A contributory Bliss pension scheme
  • Interest free annual season ticket loans
  • Company and statutory sick pay scheme
  • Compassionate leave
  • Time off for volunteering
  • Salary sacrifice schemes (bike to work, payroll giving)
  • Access to 24x7 free Employee Assistance Programme
  • Family friendly policies
  • Learning and development via peer to peer, blended, cascaded and self-directed learning
  • Mentoring and coaching

How to apply

Interested applicants are requested to submit the following documents to by 9am 28 June:

  • CV
  • Supporting statement explaining how you meet the criteria in the person specification

Recruitment Timeline 

  • The final date for applications is 9am on Monday 28 June.
  • First round interviews will be held in the week of 5 July.
  • Interviews will take place via video call.

It is Bliss’ policy not to contact applicants who have not been invited for interview. 

Job description