Helpline 0808 801 0322


Who's who on the neonatal unit

The team provides care for your baby 24/7. You won’t always see the same people every day because the team works on a rota. The people you are likely to see include:

  • Neonatal nurses, who spend the most time caring for your baby. 
  • The nurse in charge of the neonatal unit, usually called the nurse manager or the ward manager.
  • The consultant - the senior doctor in charge of your baby’s medical care. His or her team of junior doctors includes registrars and senior house officers (SHOs). 
  • Sometimes other specialist doctors, such as a surgeon, will also be involved in your baby’s treatment.
  • Depending on your baby’s individual needs, other professionals may also help with their care, including physiotherapists, radiographers, pharmacists and dieticians. 
  • Social workers, who may not be based at the hospital, can help you with practical things like claiming benefits and your rights at work.

Every hospital has a Patient Advice and Liaison Service (PALS). This can give you information about the hospital and your rights. The service is confidential and can also help if you have a complaint or a problem that you can’t sort out yourself with the neonatal team.

If in doubt, just ask.


Help us by sharing this post
  • E-mail this story to a friend!
  • Tweet this
  • Facebook
  • StumbleUpon
  • Digg
  • Google
  • LinkedIn