Helpline 0808 801 0322


Volunteers' handbook and resources

Congratulations! You're well on your way to becoming a Bliss volunteer.

Everyone who supports Bliss does so because they want to improve the quality of life for premature and sick babies and their families, as well as make a difference for future generations.

Together as a team we can:

  • Make a difference to the 80,000 babies born premature or sick each year
  • Provide local and tailored support to premature and sick babies and their families
  • Work in partnership with other organisations
  • Provide encouragement, reassurance and help when families need it most.

In this section we have provided a handbook for each volunteering role, as well our policies, guides, forms and templates for your use.

The documents in this section are password protected.  Please email for the password.

Bliss Buddy handbook
Bliss Champion handbook
Bliss Family Group handbook
Bliss Affiliate Group handbook

Media guide
Fundraising guide

DBS policy
Equal opportunities policy
Volunteering policy
Safeguarding policy
Data protection policy

Acknowledgement letter
Annual Review
Diversity monitoring form
Evaluation of the Bliss Buddy scheme (Parents to complete)
Evaluation of the Buddy relationship (Buddy to complete)
Family Group initial evaluation form
Family Group follow-up evaluation form
Family Group registration form
Family Group signing in sheet
Income and expenditure returns form
Local information record
Photographic and video consent form
Venue risk assessment form

Please contact your coordinator for information about volunteer expenses.

To see details of the national team, take a look here


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