Helpline 0808 801 0322


Information and Support Manager

Bliss, the UK charity for every baby born premature or sick, has launched its new strategy to ensure we continue to expand our services to drive improvements for more babies born premature or sick. As part of this new strategy we have created two teams within our Service Department to lead our work with families and health professionals respectively.

The Information and Support Team will lead the delivery of services to support parents in caring and decision-making for their babies; and the Healthcare Engagement Team will lead on developing Bliss’ priority services for health professionals.

This is an exciting opportunity to join a growing organisation and contribute to our vision that every baby born premature or sick in the UK has the best chance of survival and quality of life.

Information and Support Manager

Do you want to make a difference to the 90,000 babies premature or sick every year in the UK?

Bliss is looking for an experienced manager to join its Services Department and run our Information and Support Team.

Our Information and Support Team provides emotional and practical support for parents and families of babies born premature or sick, during what can be a very difficult time in their lives. This support is delivered through a number of channels, including multi-channel information content and volunteer-led support delivered face to face and via our helpline. 

We are looking for an exceptional candidate who will be responsible for implementing and driving forward our new strategy which focuses on improving outcomes for babies, however long they live and however long their stay in neonatal care.

You will have a track record of developing information and support service provision, working with volunteers, and leading and managing a team of staff. This is a fantastic opportunity to join a growing organisation in helping to support premature and sick babies and their families.

If you are interested in applying please download the job description here and the equal opportunities form here

The closing date for applications is Monday 4 July 2016.

Please submit your CV and equal opportunities form, along with a supporting statement describing how you meet the criteria in the person specification to or via post Karen Roper, HR Officer, Bliss, Chapter House, 18-20 Crucifix Lane, London, SE1 3JW. This information is used when shortlisting candidates for interview.



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