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Information and Support Manager


Bliss exists to ensure that every baby born premature or sick in the UK has the best chance of survival and quality of life.

We are looking for an experienced manager to join our Services Department and lead our Information and Support Team.

Our Information and Support Team provides emotional support and information for parents and families of babies born premature or sick, during what can be a very difficult time in their lives.  This support is delivered through a number of channels, including volunteer-led support delivered face to face and via our helpline and multi-channel information content.

We are looking for an exceptional candidate who will be responsible for implementing and driving forward our strategy which focuses on improving outcomes for babies, however long they live and however long their stay in neonatal care.

You will have a track record of volunteer management and training, developing support services, working with volunteers and leading and managing a team of staff.  This is a fantastic opportunity to join Bliss to help to support premature and sick babies and their families.

For more information on the role please see the job description including person specification.

The closing date for applications is Wednesday 10 January 2017 at 5pm.

Please submit your CV and equal opportunities form, along with a supporting statement describing how you meet the criteria in the person specification to recruitment@bliss.org.uk or via post to: Senior HR Officer, Bliss, Chapter House, 18-20 Crucifix Lane, London, SE1 3JW. This information is used when shortlisting candidates for interview.

It is Bliss’ policy not to contact applicants who have not been invited for interview so if you have not heard from us by Wednesday 17 January you should assume that, on this occasion, your application has been unsuccessful.

Job Description

Equal Opportunities Form

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