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Bliss Family Friendly Accreditation Scheme


The Bliss Family Friendly Accreditation Scheme (BFFAS) recognises and rewards neonatal units across the country caring for premature and sick babies, where they deliver consistent high quality family-centred care. This is an approach which places parents at the centre of their baby’s care.

The Bliss Family Friendly Accreditation Scheme stems from the Bliss Baby Charter a toolkit developed by Bliss, to help hospitals caring for premature and sick babies self-assess the quality of family-centred care they provide and identify areas for improvement. To further support you with this work, we recently published the new BFFAS booklet as a support tool. 

Our aim is that the scheme becomes a quality standard that serves as a meaningful and effective benchmark for assessing performance, rewarding achievement and driving improvement.

Extensive research has shown that this family-centred approach is hugely beneficial to babies and parents. It can lower a baby’s stress levels, promote better health, shorten hospital stays and reduce hospital readmissions. It helps parents bond with their baby and improves their confidence as a parent.

This approach to care also offers important benefits to doctors and nurses caring for premature and sick babies. These benefits include: better long-term outcomes for babies, increased parental involvement and improved relations between parents and staff. It also frees up nursing time, increasing productivity and boosting staff morale.

All neonatal units in the UK are able to apply for accreditation.

To register for participation, please fill out the  BFFAS_Registration_Form.docx

As a parent, family member or retired healthcare professional, can I get involved in the scheme?

Yes, by becoming a volunteer assessor or by joining your unit's BFFAS team.

To find out more, or for any queries, please contact Reanna at babycharter@bliss.org.uk

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